Shipping & Returns
Return Policy
We offer 30-day Money Back Guarantee on almost every product we sell. To return an item, please email us sales@grumpymancables.com to obtain a Return Material Authorization (RMA). We need to receive the product within 30 days of your original invoice date in order for us to be able to process a refund.
Defective Merchandise returned WITHIN 30 days of the original invoice date will be refunded to the original form of payment, or replaced. Opened Non-Defective merchandise must be in re-sellable condition, and is subject to a 20% restocking fee.
Damages, shortages, and defective products MUST be reported to Grumpy Man Cables Inc WITHIN 7 days after receiving your package.
Shipping
Most orders are shipped either the same day, or the next business day. If there will be a delay, we will attempt to contact you by email and go over the options at that time. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.